We understand that working with designers may take you slightly out of your comfort zone and you want assurance that we will take you on a journey that will lead to great results. We have found the most effective way to work with schools to achieve excellent outcomes is:
Defining the brief
Understanding what you need is a vital part of the creative process. At the start of every project, we will arrange a visit or skype consultation and take the time to understand what you want to achieve through this piece of work. Our project managers and designers are trained to identify your requirements and help you form a creative brief that will form the foundation of the work we do for you.
Once we have your outline brief our project managers will discuss the options available for the direction of your project. This could involve different creative approaches, quality levels or time constraints. Your response is usually a good indicator of the route that we recommend you take to achieve the result you need for the budget you have.
Establishing the concept
Once you have agreed to proceed with your project then it’s time for our design team to create some initial design concepts. Depending on the scope and complexity of the project and number of people involved this can take from two to four weeks. When we are happy with our ideas we will arrange to show you so that you can feed back and define the direction you wish us to take for the final solution (here, you can be as honest with your feedback as you need to be, we won’t cry). This process will be slightly different for each project.
Creating the final solution
Once you have approved the concept designs and delivered any assets required (text, clear direction, images etc) we will begin the detailed design stage. At key stages within this process we will send you design proofs so that you can feedback on the elements you love and inform us of the areas that you feel may need a little more tweaking. Our standard agreements allow us up to 3 rounds of revision during this process, although many bespoke projects include unlimited amends to ensure that we produce a final solution that you are delighted with.
*This process is not relevant for film and video projects
We work hard behind the scenes to ensure that each project is delivered on time and meets your expectations. Upon completion, we will check to make sure that you are happy and that all is well. If your project qualifies for AfterCare then we will often arrange to visit you periodically to make sure that everything is as it should be. This can give you an opportunity to communicate the good and bad so that we can iron out any niggles that may have arisen. We are alway only ever an email or a call away and are ready to help with any and all queries you might have.